SHIPPING AND DELIVERY

Shipping and Delivery for Xoich

• Order Processing: Once we receive your order, we aim to process it within 1-2 business days (excluding weekends and public holidays). Please note that processing times may vary, especially during peak periods like holidays or sales.
• Shipment: We use multiple carriers to ensure your order reaches you as quickly as possible. Shipping options might differ by location and are subject to change.

• Estimated Delivery: Delivery times are estimates and can vary based on the shipping method chosen, the origin of the shipment, and the destination. Once your order ships, you’ll receive an email with tracking information if available.
• Standard Delivery: Typically takes [9-22 days] within [Specify Country or Region].
• Express Delivery: Available in certain areas for an additional fee, with delivery in [3-9 days].

• Free Shipping: We offer free standard shipping on orders over $290
• Shipping Costs: Rates vary based on the shipping method, product weight, and destination. These will be calculated during checkout. 
• Standard shipping $12.95
• Express shipping $40

• Duties and Taxes: For international orders, you may be subject to import duties and taxes, which are not included in our shipping fees. These charges are the responsibility of the recipient and vary by country.
• Customs: Delays can occur due to customs procedures. Xoich has no control over these delays and cannot provide estimated customs clearance times.

• Damaged Goods: If your order arrives damaged, please contact our customer service team within 24 hours of receipt for instructions on how to proceed with a return or replacement.
• Lost Shipments: In the unlikely event that your shipment is lost, please contact customer service after 22 days for further assistance.